Refund Policy

Last updated: April 2026

30-Day Money-Back Guarantee

We stand behind our service. If you're not completely satisfied with StayPaid369 within 30 days of your purchase, we'll refund your money in full. No questions asked.

How to Request a Refund

To request a refund, please contact our support team at [email protected] or [email protected] with:

• Your account email address
• The date of your purchase
• A brief explanation of why you're requesting a refund

We will process your refund within 5-7 business days.

Eligibility Requirements

To be eligible for a refund, you must:

• Request the refund within 30 days of your initial purchase
• Have an active account in good standing
• Not have violated our Terms of Service

Refund Processing

Once your refund request is approved:

• Your account will be downgraded to the Free tier
• All active bots will be paused
• Your data will be retained for 30 days
• The refund will be credited to your original payment method

Prorated Refunds

After the 30-day money-back guarantee period, we offer prorated refunds for unused service. For example, if you cancel on day 45 of a monthly subscription, you'll receive a refund for the unused 15 days.

Annual Subscriptions

Annual subscriptions are eligible for the 30-day money-back guarantee. After 30 days, prorated refunds are available for the remaining months of your subscription.

Non-Refundable Items

The following are not refundable:

• Custom bot development services
• Premium support add-ons (after 30 days)
• Accounts terminated for violation of Terms of Service

Questions?

If you have any questions about our refund policy, please contact us at [email protected] or visit our Help Center.